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Contact Maine Turnpike Authority

Account changes including replenishments will NOT be completed until verified by Customer Service.

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E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277)
Outside United States: 1-207-871-7771
- Personal Account Hours: Monday through Friday, 8:00 AM to 6:00 PM
- Business Account Hours: Monday through Friday, 7:30 AM to 4:00 PM
Road Conditions: 1-800-675-7453
Administration: 1-207-871-7771

E-ZPass Customer Service Mailing Address

Please send all correspondence to:

Maine Turnpike Authority
Attn: E-ZPass Customer Service Center
PO Box 3858
Portland, ME 04104

Directions (from Maine Turnpike Southbound):

Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).

At the traffic light immediately after the toll plaza take a left onto Skyway Drive.

Travel 1/10 of a mile on Skyway Drive and take a left at the E-ZPass Customer Service Center sign.

Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Maine Turnpike Northbound):

Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).

At the traffic light immediately after the toll plaza take a left onto Skyway Drive.

Travel 3/10 of a mile on Skyway Drive, over the Maine Turnpike overpass, and past the southbound entrance.

Take a left at the E-ZPass Customer Service Center sign.

Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Congress Street):

Turn onto Skyway Drive at the intersection of Congress Street, Hutchins Drive, and Skyway Drive.

Travel 2/10 of a mile on Skyway Drive and take a right at the E-ZPass Customer Service Center sign.

Follow the driveway around to the E-ZPass Customer Service Center parking lot.

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