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Maine Customer Service Center

Contact Maine Turnpike Authority

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Account changes including replenishments will NOT be completed until verified by Customer Service.
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  • E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277)
  • Outside United States: 1-207-871-7771
    • Personal Account Hours: Monday through Friday, 8:00 AM to 6:00 PM
    • Business Account Hours: Monday through Friday, 7:30 AM to 4:00 PM
  • Road Conditions: 1-800-675-7453
  • Administration: 1-207-871-7771

E-ZPass Customer Service Mailing Address

Please send all correspondence to:

Maine Turnpike Authority
Attn: E-ZPass Customer Service Center
PO Box 3858
Portland, ME 04104

Directions to Maine E-ZPass Customer Service Center

Directions (from Maine Turnpike Southbound):

  • Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).
  • At the traffic light immediately after the toll plaza take a left onto Skyway Drive.
  • Travel 1/10 of a mile on Skyway Drive and take a left at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Maine Turnpike Northbound):

  • Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).
  • At the traffic light immediately after the toll plaza take a left onto Skyway Drive.
  • Travel 3/10 of a mile on Skyway Drive, over the Maine Turnpike overpass, and past the southbound entrance.
  • Take a left at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Congress Street):

  • Turn onto Skyway Drive at the intersection of Congress Street, Hutchins Drive, and Skyway Drive.
  • Travel 2/10 of a mile on Skyway Drive and take a right at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.