Maine Turnpike's E-ZPass Customer Service Center reopened on June 22, 2020 at 8:00 am.
We continue to be on reduced Hours of operation, which are Monday through Friday 8 AM to 5 PM.
We are limiting the number of people entering the building in order to keep customers at a safe distance. If there is a waiting line, you may be asked to wait outside.
In an effort to reduce the need for coming to the service center, please do whatever you can online, by phone, or by mail if possible. For example, if you need mounting strips for your transponder call the customer service center at 1-888-MTA-PASS to have them mailed to you. You can also request these from within your account online: From the drop down menu "My E-ZPass" select Order Tag Mounting Strips (you will need to log on to your account to order the mounting strips).
If you need to make account changes you may do so by any of the following methods:
Downloaded forms may then be mailed to us at: PO Box 3858, Portland, ME 04104-3858
If you would like to sign up for E-ZPass and pick up a transponder, please do the application online OR print out the application and fill out before arrival.
Your patience is greatly appreciated during this time.
Find the plan that best meets your needs by reviewing the Account Types & Plan Descriptions, then complete the application process by choosing an option below.
The Personal Account is designed for individuals and families who drive the following:
Personal Accounts may have up to 4 tags per account.
The Business Account is designed for small and large businesses that operate:
Several plans are available to meet the varying needs of businesses, including a postpaid plan offering volume discounts for Maine Turnpike travel, a prepaid plan for travel on the Maine Turnpike and all E-ZPass compatible facilities, and a highly flexible combination plan.
For a business application, click the link provided below, or call:
Maine E-ZPass discounts are available to Maine E-ZPass account holders only. Class 1 Personal Account holders are automatically enrolled in our E-Z Discount Plan and eligible for a 25% or 50% discount on tolls each month.