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Maine Customer Service Center

Contact Maine Turnpike Authority

WARNING — PHISHING SCAM

Email Scam Targets E-ZPass Users
Please be aware of an email phishing scam from addresses claiming to be Maine Turnpike E-ZPass employees. This is not a communication from Maine Turnpike E-ZPass. We advise that if you see a suspicious email claiming to be from E-ZPass that you do not open any attachments or respond to the message.
You can check to see if an email is an authentic message from the Maine Turnpike Authority by logging into your account and using the "View Emails Sent To You" link under the Email section of your Account Summary page.
  • E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277)
  • Outside United States: 1-207-871-7771
    • Personal Account Hours: Monday through Friday, 8:00 AM to 6:00 PM
    • Business Account Hours: Monday through Friday, 7:30 AM to 5:00 PM
  • Road Conditions: 1-800-675-7453
  • Administration: 1-207-871-7771
  • General Turnpike Questions or Comments

E-ZPass Customer Service Mailing Address

Please send all correspondence to:

Maine Turnpike Authority
Attn: E-ZPass Customer Service Center
PO Box 3858
Portland, ME 04104

Directions to Maine E-ZPass Customer Service Center

Directions (from Maine Turnpike Southbound):

  • Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).
  • At the traffic light immediately after the toll plaza take a left onto Skyway Drive.
  • Travel 1/10 of a mile on Skyway Drive and take a left at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Maine Turnpike Northbound):

  • Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).
  • At the traffic light immediately after the toll plaza take a left onto Skyway Drive.
  • Travel 3/10 of a mile on Skyway Drive, over the Maine Turnpike overpass, and past the southbound entrance.
  • Take a left at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.

Directions (from Congress Street):

  • Turn onto Skyway Drive at the intersection of Congress Street, Hutchins Drive, and Skyway Drive.
  • Travel 2/10 of a mile on Skyway Drive and take a right at the E-ZPass Customer Service Center sign.
  • Follow the driveway around to the E-ZPass Customer Service Center parking lot.