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Maine Customer Service Center

Create New Personal Account

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E-ZPass Customer Service Walk-in Center

We are limiting the number of people entering the building in order to keep customers at a safe distance.
If there is a waiting line, you may be asked to wait outside.

Learn More

Maine Turnpike's E-ZPass Customer Service Center reopened on June 22, 2020 at 8:00 am.

We continue to be on reduced Hours of operation, which are Monday through Friday 8 AM to 5 PM.

We are limiting the number of people entering the building in order to keep customers at a safe distance. If there is a waiting line, you may be asked to wait outside.

In an effort to reduce the need for coming to the service center, please do whatever you can online, by phone, or by mail if possible. For example, if you need mounting strips for your transponder call the customer service center at 1-888-MTA-PASS to have them mailed to you. You can also request these from within your account online: From the drop down menu "My E-ZPass" select Order Tag Mounting Strips (you will need to log on to your account to order the mounting strips).

If you need to make account changes you may do so by any of the following methods:

Downloaded forms may then be mailed to us at: PO Box 3858, Portland, ME 04104-3858

If you would like to sign up for E-ZPass and pick up a transponder, please do the application online OR print out the application and fill out before arrival.

Your patience is greatly appreciated during this time.


E-ZPass Customer Service

In observance of Patriot's Day, the Maine Turnpike Authority Headquarters and E-ZPass Customer Service Center will be closed on Monday, April 19th. Service through is available.
COVID-19 reduced business hours (Mon-Fri 8 AM - 5 PM) will resume Tuesday, April 20th.

Sign Up for a New Maine Turnpike Personal E-ZPass Account Below

If most of your travel will be in a state other than Maine, you should consider other E-ZPass facilities to see if they offer a discount for your travel patterns. Note: You will not receive discounts for travel outside of Maine with a Maine Turnpike E-ZPass. Maine Turnpike discounts only apply to travel on the Maine Turnpike.

This is a Personal Account Application for Class 1 vehicles (2 axles, 4 tires maximum):Class 1 Vehicle Examples

Sample Maine Registration Form

(includes passenger cars, SUVs, vans, pick-up trucks, and motorcycles)

Please have the following information available before you begin:

  • Vehicle registration information - plate number, state of registration, plate type
  • Credit card information - valid credit card

Personal Accounts Only

Personal E-ZPass Accounts are for non-commercial (or non-business) use only. If you operate a business vehicle, a vehicle used for a commercial purpose, or a vehicle for hire, you must open a Business Account.

For Business Accounts, you can download a Business Account Application or call the E-ZPass Business Department at 1-888-682-7277.

NOTE: If you already have a Maine Turnpike E-ZPass account, you can login to your account with your Username and Password (or Account Number and PIN).