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Maine Customer Service Center

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E-ZPass Customer Service Walk-in Center

We are limiting the number of people entering the building in order to keep customers at a safe distance.
If there is a waiting line, you may be asked to wait outside.

Learn More

Maine Turnpike's E-ZPass Customer Service Center reopened on June 22, 2020 at 8:00 am.

We continue to be on reduced Hours of operation, which are Monday through Friday 8 AM to 5 PM.

We are limiting the number of people entering the building in order to keep customers at a safe distance. If there is a waiting line, you may be asked to wait outside.

In an effort to reduce the need for coming to the service center, please do whatever you can online, by phone, or by mail if possible. For example, if you need mounting strips for your transponder call the customer service center at 1-888-MTA-PASS to have them mailed to you. You can also request these from within your account online: From the drop down menu "My E-ZPass" select Order Tag Mounting Strips (you will need to log on to your account to order the mounting strips).

If you need to make account changes you may do so by any of the following methods:

Downloaded forms may then be mailed to us at: PO Box 3858, Portland, ME 04104-3858

If you would like to sign up for E-ZPass and pick up a transponder, please do the application online OR print out the application and fill out before arrival.

Your patience is greatly appreciated during this time.


E-ZPass Customer Service

In observance of Patriot's Day, the Maine Turnpike Authority Headquarters and E-ZPass Customer Service Center will be closed on Monday, April 19th. Service through is available.
COVID-19 reduced business hours (Mon-Fri 8 AM - 5 PM) will resume Tuesday, April 20th.

Find the plan that best meets your needs by reviewing the Account Types & Plan Descriptions, then complete the application process by choosing an option below.

Personal Accounts

The Personal Account is designed for individuals and families who drive the following:

  • Passenger cars
  • Pickup trucks - two axles, four tires
  • Motorcycles

Personal Accounts may have up to 4 tags per account.

Sign Up for a New Maine Turnpike Personal E-ZPass Account Below

If most of your travel will be in a state other than Maine, you should consider other E-ZPass facilities to see if they offer a discount for your travel patterns. Note: You will not receive discounts for travel outside of Maine with a Maine Turnpike E-ZPass. Maine Turnpike discounts only apply to travel on the Maine Turnpike.
Maine Turnpike E-ZPass
New Account Sign Up Download Personal Application

Business Accounts

The Business Account is designed for small and large businesses that operate:

  • Trucks
  • Buses
  • Commercial type vehicles
  • Vehicles for hire
  • RVs

Several plans are available to meet the varying needs of businesses, including a postpaid plan offering volume discounts for Maine Turnpike travel, a prepaid plan for travel on the Maine Turnpike and all E-ZPass compatible facilities, and a highly flexible combination plan.

For a business application, click the link provided below, or call:



Download Business Application

E-ZPass Discounts

Maine E-ZPass discounts are available to Maine E-ZPass account holders only. Class 1 Personal Account holders are automatically enrolled in our E-Z Discount Plan and eligible for a 25% or 50% discount on tolls each month.

Read more about the E-Z Discount Plan